Different kinds of computers use different methods, or protocols, to　communicate with each other. Macintosh computers use the AppleTalk protocol.Macintosh as well as PCs can use TCP/IP to share information on the Internet.Some PCs　require a.Network Operatomer provide the DSN　number from the fail battery.　CN-05H980-69502-21U-01GB.

　　Informed customer that we would send a replaced battery to her.

Passage 2.　　Customer bought a Notebook 20 day ago, then discovered that when she　adjusted the Brightness of the LCD, the LCD would turn to very dim. She must　reboot the Notebook few times before the LCD might display normally.

　　1.Suggested her try gently apply pressure above the keyboard near the LEDS and power button.

　　2.Suggested her swivel the LCD back and forth and lightly tap the plastic back of LCD.

　　3.Suggested her gently apply pressure on the bezel surrounding the screen. the problem persisted, after these testing.

　　4.Requested customer to update BIOS and alter the LCD Brightness control setting in the BIOS. After checking BIOS the problem persisted.